How to Increase Client Happiness in Sales

by Ben Lai | Jul 21, 2019 | Customer Service and Referrals

Hi, this is Ben Lai from Sales Ethos. Today’s topic is how to increase client happiness in sales. In the sales profession, we may not consider ourselves as customer service representatives. However, the level of service that you problem to your clients will...

How to Sell to Modern Buyers Pt 3: How to Build Trust in Modern Day Sales

by Ben Lai | Jul 14, 2019 | Complex Sales

Hi, this is Ben Lai from Sales Ethos. This is Part Three of the series, How to Sell to Modern Buyers. Now, buyers are more sceptical than ever before. After being bombarded by sales and marketing messages through emails, through phone calls, people have created walls...

Selling to Modern Buyers PT 2: How to Sell in Complex Sales

by Ben Lai | Jul 8, 2019 | Complex Sales

Hi, it’s Ben Lai from Sales Ethos. This is Part Two of How to Sell to Modern Buyers. Today, I’m going to address the topic on how to sell in complex sales situations. Complex sales has become the norm for modern selling. It is no longer the case that you...

How to Deal with Information Imbalance in Sales

by Ben Lai | Jul 1, 2019 | Complex Sales

Transcript Hey, it’s Ben Lai here from Sales Ethos. Today, I’m going to kick off a series on How to Sell to Modern Buyers. Part One of this series is going to be how to deal with information imbalance in today’s market. Now, if you’ve been in...