Category Archives: Emotional Intelligence

3 Reasons to be Hugely Grateful

3 Things to be Hugely Grateful For

Transcript: Hey guys it’s Ben Lai from Sales Ethos. Today I’m going to share with you three things that we should be hugely grateful for. Gratitude and optimism are key ingredients for highly effective sales people and entrepreneurs. So what I’m going to do is share with you three perspectives that will help you to […]

Pain is the Price of Progress

Pain is the Price for Progress

TRANSCRIPT: Hi guys, it’s Ben Lai from Sales Ethos. Today I’m going to share with you a couple of thoughts about the subject of pain. Now, we all experience it from time to time. But how we think about it, and how we handle that situation will determine whether or not that pain is productive […]

3 Predictors of Sales Success

3 Predictors of Sales Success

Transcript: Hi guys, it’s Ben Lai from Sales Ethos, thanks for joining us. Today I’m going to talk about the three top psychological predictors of sales success. If you’re a salesperson, work on these three areas so that you can improve your performance and the longevity of your career. If you’re a hiring manager, a […]

How to Increase Your Confidence Authentically

How to Increase Your Confidence Authentically

In my work coaching sales professionals and entrepreneurs, one challenge frequently arises – they lack confidence. If you are in the same boat, low confidence will prevent you from taking the necessary risks to be successful. This may take the form of sales calls or asking the closing question. Naturally, if you increase your confidence, […]

How to Raise Emotional Intelligence for Increased Sales Performance

Emotional Intelligence

Sales and Emotional Intelligence Training for Sales Managers, Sales Professionals, and Entrepreneurs Approximate read time: 3 minutes Since Daniel Goleman popularised Emotional intelligence in 1995, further research has demonstrated that there is a strong correlation between the skill and sales performance1. Intuitively this makes sense – positive feelings help us to work more effectively. Further, […]

How to Make Sales Less Scary

How to Make Sales Less Scary

One of the key problems entrepreneurs face starting out is a fear of selling. I don’t blame them – when I first started out in sales, I was terrified to even pick up the phone… To speak to existing clients! To ensure that your company doesn’t join the list of failed ventures, it is imperative […]

Resilience in Sales

Resilience in Sales

Whether you call it grit, perseverance, or resilience, we all need to be able to bounce back from difficulties to be successful in sales. Our ability to keep working in spite of setbacks will largely determine our performance. Rather than suggesting that you develop “thicker skin” (something we have little control over), today I will […]

Do People Really Buy Emotionally?

When I first heard that “People buy emotionally and justify with logic,” I couldn’t help but feel a little insulted. “I’m a rational person,” I consoled myself. “When I buy something, it’s because there’s a good reason for it.” Then I started thinking about my last purchase… Evidence #1: The Coffee Grinder My last purchase […]