As sales becomes increasingly competitive, emotional intelligence (EI) is becoming increasingly essential. Clients feel safe with and trust their vendors. As a result, building relationships with buyers has become necessary to acquire new business. Unsurprisingly, emotional intelligence has been more strongly correlated with sales success than IQ! If part of your role requires acquiring new […]
Category Archives: Emotional Intelligence
14
Apr
Apr
Hi it’s Ben Lai from Sales Ethos. I hope you and your family are keeping safe and are well during this very challenging and difficult time. I thought I would create a video just to provide a little bit of encouragement for you. We could all use a little bit of good news when we’re […]
12
Mar
Mar
Hey guys, it’s Ben Lai from Sales Ethos. Today I’m going to share a story with you that illustrates the importance of trust in sales. Just this morning I dropped my car off at the mechanic. The way that this happened was actually quite strange. When I initially made the appointment to send my car […]
18
Nov
Nov
Transcript: Hey guys it’s Ben Lai from Sales Ethos. Today I’m going to share with you three things that we should be hugely grateful for. Gratitude and optimism are key ingredients for highly effective sales people and entrepreneurs. So what I’m going to do is share with you three perspectives that will help you to […]
11
Nov
Nov
TRANSCRIPT: Hi guys, it’s Ben Lai from Sales Ethos. Today I’m going to share with you a couple of thoughts about the subject of pain. Now, we all experience it from time to time. But how we think about it, and how we handle that situation will determine whether or not that pain is productive […]
09
Oct
Oct
Transcript: Hi guys, it’s Ben Lai from Sales Ethos, thanks for joining us. Today I’m going to talk about the three top psychological predictors of sales success. If you’re a salesperson, work on these three areas so that you can improve your performance and the longevity of your career. If you’re a hiring manager, a […]
09
Aug
Aug
In my work coaching sales professionals and entrepreneurs, one challenge frequently arises – they lack confidence. If you are in the same boat, low confidence will prevent you from taking the necessary risks to be successful. This may take the form of sales calls or asking the closing question. Naturally, if you increase your confidence, […]
27
Jun
Jun
Sales and Emotional Intelligence Training for Sales Managers, Sales Professionals, and Entrepreneurs Approximate read time: 3 minutes Since Daniel Goleman popularised Emotional intelligence in 1995, further research has demonstrated that there is a strong correlation between the skill and sales performance1. Intuitively this makes sense – positive feelings help us to work more effectively. Further, […]
03
Nov
Nov
One of the key problems entrepreneurs face starting out is a fear of selling. I don’t blame them – when I first started out in sales, I was terrified to even pick up the phone… To speak to existing clients! To ensure that your company doesn’t join the list of failed ventures, it is imperative […]
16
Aug
Aug
Whether you call it grit, perseverance, or resilience, we all need to be able to bounce back from difficulties to be successful in sales. Our ability to keep working in spite of setbacks will largely determine our performance. Rather than suggesting that you develop “thicker skin” (something we have little control over), today I will […]
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