Category Archives: Emotional Intelligence

3 Reasons to be Hugely Grateful

3 Things to be Hugely Grateful For

Transcript: Hey guys it’s Ben Lai from Sales Ethos. Today I’m going to share with you three things that we should be hugely grateful for. Gratitude and optimism are key ingredients for highly effective sales people and entrepreneurs. So what I’m going to do is share with you three perspectives that will help you to […]

Pain is the Price of Progress

Pain is the Price for Progress

TRANSCRIPT: Hi guys, it’s Ben Lai from Sales Ethos. Today I’m going to share with you a couple of thoughts about the subject of pain. Now, we all experience it from time to time. But how we think about it, and how we handle that situation will determine whether or not that pain is productive […]

3 Predictors of Sales Success

3 Predictors of Sales Success

Transcript: Hi guys, it’s Ben Lai from Sales Ethos, thanks for joining us. Today I’m going to talk about the three top psychological predictors of sales success. If you’re a salesperson, work on these three areas so that you can improve your performance and the longevity of your career. If you’re a hiring manager, a […]

How to Increase Your Confidence Authentically

How to Increase Your Confidence Authentically

In my work coaching sales professionals and entrepreneurs, one challenge frequently arises – they lack confidence. If you are in the same boat, low confidence will prevent you from taking the necessary risks to be successful. This may take the form of sales calls or asking the closing question. Naturally, if you increase your confidence, […]

How to Raise Emotional Intelligence for Increased Sales Performance

Emotional Intelligence

Sales and Emotional Intelligence Training for Sales Managers, Sales Professionals, and Entrepreneurs Approximate read time: 3 minutes Since Daniel Goleman popularised Emotional intelligence in 1995, further research has demonstrated that there is a strong correlation between the skill and sales performance1. Intuitively this makes sense – positive feelings help us to work more effectively. Further, […]

Social Intelligence in Sales

Social Intelligence Sales

Social intelligence in sales is often overlooked. Previoiusly in “The Emotionally Intelligent Salesperson,” I wrote about how we as salespeople can handle our emotions for better performance. Being emotionally intelligent forms the foundation for Social Intelligence. Subsequently, its simplest definition is being able to get along well with others. Even though it’s a complex topic, […]

The Emotionally Intelligent Salesperson

Emotionally Intelligent Salesperson

In his book “Emotional Intelligence,” Daniel Goleman puts forward a compelling case that this type of intellect is far better at predicting success than IQ. With the turbulence of emotions salespeople experience every day, it would pay generously (literally!) for us to become familiar and apply the concepts to our practice. Today I’m going to […]

Empathy in Sales

Empathy in sales

Introduction to Empathy in Sales The profession of sales requires a greater level of people skills than any other profession. Incredible amounts of social finesse are required in every step of the sales process. For example, you need empathy in sales when you’re asking for an initial appointment. Or, when you’re gaining trust and rapport. […]