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Sales Training Melbourne Articles
How to Charge What You Are Worth: Interview
Why increasing prices is importantRosie Chong:So Ben, why do you think that increasing your prices is so important?Ben Lai:Why is increasing prices important? Well, it depends. If you are positioned on very low pricing, but your product or your service is very high in...
The Problem of Patient Non-Adherence, and What to Do About It
In an ideal world, patients receive care plans, and they stick to them. However, this is not reality. Did you know approximately about 50% of patients do not stick to their treatment recommendations? This is a serious and expensive problem in the medical industry....
How to Use Emotional Intelligence to Win New Business
As sales becomes increasingly competitive, emotional intelligence (EI) is becoming increasingly essential. Clients feel safe with and trust their vendors. As a result, building relationships with buyers has become necessary to acquire new business. Unsurprisingly,...
Encouragement for Sales Professionals in Difficult Times
Hi it's Ben Lai from Sales Ethos. I hope you and your family are keeping safe and are well during this very challenging and difficult time. I thought I would create a video just to provide a little bit of encouragement for you. We could all use a little bit of good...
Do No Harm: Sales Mindset
Hi, it's Ben Lai from Sales Ethos. Today's topic for professional sales people is “Do no harm.” Do no harm is actually a term that comes from the medical profession. It's what they ask medical students to promise before they even start studying the whole area of...
Clients Come First – Sales Training Mindset
Hi, it's Ben Lai from Sales Ethos, today's topic is “Clients Come First.” There is another similar saying, the client is always right. Not sure I entirely agree with that one but this particular philosophy, clients come first, is very important for our mindset when we...
Telling the Truth: Sales Training Tip
Hi, it's Ben Lai from Sales Ethos. Today's topic is telling the truth. The sales profession unfortunately has a very bad reputation for the behaviour of what's probably a few unscrupulous individuals. One of the major sins of sales people is lying. Not telling the...
Always Maintain Initiative: Sales Training Advice
Hi, it's Ben Lai from Sales Ethos. Today I'm going to revisit one of my previous topics, which is the concept "always maintain initiative." If anything, this is going to reinforce this concept in your own mind. You'll never know, sometimes I might spin things a little...