Category Archives: Sales Training Melbourne

Articles about improving sales and sales training in Melbourne.

Do No Harm: Sales Mindset

Do No Harm Sales Mindset

Hi, it’s Ben Lai from Sales Ethos. Today’s topic for professional sales people is “Do no harm.” Do no harm is actually a term that comes from the medical profession. It’s what they ask medical students to promise before they even start studying the whole area of medicine. When the doctors and other medical professionals […]

Sales Professionals Are Negotiators

Sales Professionals Are Negotiators

Hi, it’s Ben Lai from Sales Ethos. Today I’m continuing on the series The Many Hats that Professional Salespeople Wear. In this topic we are going to talk about the negotiator and the mediator. Sales professionals are negotiators. When it comes time to closing the sale, you need to be thoroughly prepared for what you’re […]

Sales Professionals Are Relationship Managers

Sales Professionals Are Relationship Managers

Hi, it’s Ben Lai from Sales Ethos. Today I’m going to continue on with the series of The Many Hats that Sales Professionals Wear. In this lesson we’re going to talk about how sales professionals are relationship managers. Some of you who are in key account management will already understand this quite well, but nevertheless, […]

Time Management for Sales – The 3 Key Areas

Time management for sales

Transcript: Hi, it’s Ben Lai from Sales Ethos. Today, I’m going to cover the three key areas of effective time management for sales. Sales managers and sales people are well known for having difficulty prioritizing the most important activities. In fact, you could say that any worker has this challenge. How do we decide what […]

How to Increase Client Happiness in Sales

How to Increase Client Happiness in Sales

Hi, this is Ben Lai from Sales Ethos. Today’s topic is how to increase client happiness in sales. In the sales profession, we may not consider ourselves as customer service representatives. However, the level of service that you problem to your clients will determine whether they’re going to buy from you again and whether they’re […]

How to Sell to Modern Buyers Pt 3: How to Build Trust in Modern Day Sales

How to build trust in modern day sales

Hi, this is Ben Lai from Sales Ethos. This is Part Three of the series, How to Sell to Modern Buyers. Now, buyers are more sceptical than ever before. After being bombarded by sales and marketing messages through emails, through phone calls, people have created walls of resistance to make sure that they protect themselves […]