Category Archives: Sales Management Training

Articles about managing salespeople, sales consultants, and sales processes.

What to Look for When Hiring Salespeople Pt 3

What to Look for When Hiring Salespeople Pt 3

Transcript: Hi guys it’s Ben Lai from Sales Ethos, and this is part three of this series on “What to look for when hiring salespeople.” The first two videos I talked about the importance of being willing to learn, and the importance of being purpose driven. More specifically, being driven towards helping others and adding […]

What to Look for in a Sales Candidate Pt 2

What to Look for in a Sales Candidate Pt 2

Transcript: Hey guys, this is Ben Lai from Sales Ethos. This is part two of what I would look for in a sales candidate. Previously, I talked about the importance of being willing to learn, that they’re constantly improving, and they’re humble enough to accept feedback. What to Look for in a Sales Candidate: Look […]

What to Look for When Recruiting Salespeople pt 1

What to Look for When Recruiting Salespeople

Transcript: Hey guys, it’s Ben Lai from Sales Ethos. Today is part one of three on the topic “What to look for when recruiting sales people.” Following on from my interview with Tommy Sim the other day, I thought I’d provide my different perspective on what I would look for in the ideal candidate. Look, […]

Interview: What to look for when Recruiting Salespeople

What to Look for When Hiring Salespeople: An Interview with Tommy Sim

What should you look for when recruiting salespeople? According to Tommy Sim, using traditional criteria like industry experience is not all it seems! www.beyondhrc.com.au www.inject.com.au What to look for when recruiting salespeople transcript: Ben Lai  Hey guys. It’s Ben Lai from Sales Ethos. I’ve got a special guest with me, Tommy Sim who is the […]

Delivering Happiness Book Review for Sales Organisations

Delivering Happiness Book Review Summary Pt 2

Hi, it’s Ben Lai from Sales Ethos. This is part two of my book review and summary of Tony Hsieh’s book Delivering Happiness. So just to give you a quick rehash, Zappos is a huge ecommerce company in the States that sells shoes. For this part of the video, what I want to do is […]

Book Review and Summary – Delivering Happiness – Tony Hsieh

Delivering Happiness Book Review Summary Pt 2

Transcript: Hi, it’s Ben Lai from Sales Ethos. Today I’m doing a book review of the title “Delivering Happiness: a path to profit, passion and purpose by Tony Hsieh. This is an excellent book for those of you who are looking to improve your company culture. And just in case you haven’t heard of the […]

How to Boost Sales Morale in 2019

How to Boost Sales Morale in 2019

Transcript: Hi, it’s Ben Lai from Sales Ethos. Today I’m going to talk about how to boost sales morale in 2019. With the holidays coming to a close, many sales people are going to feel a little bit sluggish coming back to work. I’m sure many of you are trying to think of ways to […]

Who Should I Put Through Sales Training?

Who Should I Put Through Sales Training?

Transcript: Hi, it’s Ben Lai from Sales Ethos. Today I’m going to address the question “Who should I put through sales training?” This may originally sound like a no brainer. However, I would like to contend that there are many other considerations for who you should put through sales training. 1. Client facing staff should […]

Why People Hate Selling

Why people hate selling

“Why People Hate Selling” Transcript: Hi, this is Ben Lai from Sales Ethos. Today’s video is for managers. Specifically, managers of customer service staff and underperforming salespeople. I’m going to address the question “Why people hate selling.” Now, one of my key specialties is helping companies where they want their non-salespeople to learn how to […]

3 Predictors of Sales Success

3 Predictors of Sales Success

Transcript: Hi guys, it’s Ben Lai from Sales Ethos, thanks for joining us. Today I’m going to talk about the three top psychological predictors of sales success. If you’re a salesperson, work on these three areas so that you can improve your performance and the longevity of your career. If you’re a hiring manager, a […]