Category Archives: Sales Ethics

Telling the Truth: Sales Training Tip

Sales training tip Telling the Truth

Hi, it’s Ben Lai from Sales Ethos. Today’s topic is telling the truth. The sales profession unfortunately has a very bad reputation for the behaviour of what’s probably a few unscrupulous individuals. One of the major sins of sales people is lying. Not telling the truth, omitting important information, painting things completely out of what […]

Banking Royal Commission: Consequences of Unethical Sales

Banking Royal Commission: Consequences of Unethical Sales

The final report from the #bankingroyalcommission has been published. What are the consequences of unethical sales practices for the finance industry? Transcript: Hi guys, it’s Ben Lai from Sales Ethos. Today I’m talking about the breaking news on the Banking Royal Commission. This has essentially been a call to arms for better and ethical sales […]

Should Sales Professionals Use Profanity?

Should Sales Professionals Use Profanity?

Transcript: Hi it’s Ben Lai from Sales Ethos. Today I’m going to address the question “Should Sales Professionals Use Profanity?” There are some very popular people out in the public space who use profanity as part of their personal branding. Two such examples I can think of are Gary Vaynerchuk and Dan Lok. They’ve just […]

Why Ethical Sales Part 1: It’s hard to be unethical and happy

Why Ethical Sales Pt 1

Transcript: Hi, it’s Ben Lai from Sales Ethos. Today’s topic is “Why Ethical Sales?” You may have noticed that my company name “Sales Ethos” actually translates to “the way that we do things.” The word ethos actually has very strong ties to the word ethics. One of my visions is that the sales culture of […]

How to Ethically Sell an Inferior Product

How to Ethically Sell an Inferior Product

Transcript: Hey, it’s Ben Lai from Sales Ethos, thanks for joining us. Today I’m going to address the question “how to ethically sell an inferior product.” Now, this is going to sound completely contradictory to everything that I represent. Yet, I’ve been asked this question for several times over the last couple of weeks. And […]

How to Increase Your Car Dealership’s Sales in 2018

How to Increase Your Car Dealership’s Sales in 2018

An unconventional approach to increase your car dealership’s sales The Problem According to a recent survey conducted by market research company Roy Morgan1, car salesmen ranked rock bottom on their list of most trusted professions. If you run a car dealership, this is a very unfortunate position to be in. You have the burden to […]

Are Values and Sales Compatible?

Are Values and Sales Compatible?

What does it take to be successful in sales? In order to meet revenue quotas, sales managers will often apply high pressure on their team, which then flows on to clients. This can lead to the use of unethical and pushy sales tactics. Is it possible for values and sales to coexist? Thankfully, the answer […]