Category Archives: Sales Mindset

Hi, it’s Ben Lai from Sales Ethos. Today I’m continuing on the series on The Many Hats that Sales Professionals Wear. Today’s hat is the project manager. Now as much as sales people hate this, we are actually responsible for making things happen once we actually close the sale. You can’t just handball it to […]

Hi, it’s Ben Lai from Sales Ethos. Today I’m continuing on the series of The Many Hats that Sales Professionals Wear, and today’s hat is the leadership hat. Sales professionals are leaders. Leadership and persuasion influence and sales are all synonyms of each other. To be effective at sales, we need to put on a […]

Hi, it’s Ben Lai from Sales Ethos. Today I’m kicking off a series on “The Many Hats that Salespeople Wear.” Essentially the premise of this series is to uncover all of the different skillsets that are required of salespeople in order to do what they do. And you’d be surprised by how many subsets and […]

Transcript: Hi, this is Ben Lai from Sales Ethos. Today’s topic is how to become passionate about sales. This is a strange sort of topic because in today’s day and age, most people giving advice about career will say, “Pursue your passion. Do whatever it is that you love doing and then you’ll never work […]

Hey guys, this is Ben Lai from Sales Ethos. Today I’m going to share with you another one of my favourite one-liners in sales. This one is “If you don’t ask, you don’t get!” There was a story once, when I was a kid… I was walking by the McDonalds with my auntie… They had […]

Which sales clichés need to be retired? We often use proverbs to convey nuggets of insight in a simple way. Many come from hundreds of years of wisdom and stay true to this day. Others, although resonating with our personal experiences, have been proven woefully wrong. For instance, neuroscience has proven that “old dogs can […]

If you’re new to selling, you’ll probably be able to relate to how I felt at my first job in sales. I had no prior experience, but I knew that becoming proficient in persuasion would be paramount to starting my own business. When I picked up the phone to call existing customers, I was so […]

I recently read a discussion about “the one most important trait for hiring a salesperson.” Many suggestions were made, including communication skills, work ethic, and even good looks! Every point certainly has its place, but I personally think there is one character trait that trumps them all. Can you guess what makes successful salespeople? The […]

“Modes of Motive” is one of my favourite phrases in Sales. It is ultimately the driving force for our success, but takes its shape and form in surprising ways. Understanding its role in our career, mental attitude, and deals can profoundly change how effectively we sell. Today I want to share with you three different […]

There’s a certain irony to having the mighty king of the jungle Savannah as our universal symbol of courage. At the top of the food chain, they have very little to fear. Most people in my audiences seem to understand that courage is not the absence of fear, but the ability to take action amidst […]