Hi, it’s Ben Lai from Sales Ethos. Today I’m going to continue with part three of the series The Many Hats that Sales Professionals Wear. Today’s hat is that sales professionals are personal development experts. I mentioned previously that sales professionals need to be researchers. And as a part of that we need to research personal development and how to become a better person as a whole. So what are some of the aspects of being a personal development expert that will help us in the sales profession?
Sales Professionals Are Personal Development Experts: Emotional Intelligence
The first thing is emotional intelligence. Emotional intelligence has two sides to it. There’s managing our own emotions such as overcoming rejection, overcoming the feelings of nervousness or fear. But the flip side of emotional intelligence is social intelligence, being able to understand and empathize with the feelings of other people. The more we are able to do this as sales professionals, the more effective we will be.
Sales Professionals Are Personal Development Experts: Time Management
From a professional development perspective we also need to be experts at time management. One thing that I realized very early in my sales career is that I need to be an expert in managing my time if I was going to get the best results possible. I needed to learn how to set goals, set priorities, to make sure that I remained focused on those priorities and to utilize my time as efficiently as possible. So you need to be an expert in time management as well as emotional intelligence.
Sales Professionals Are Personal Development Experts: Performance Psychology
The third thing that we need to be experts in from a personal development perspective is performance psychology. This is very much in the realm of self-image psychology, even sports psychology. What are the things that we can do to make sure that we’re performing at our absolute best? One thing that you’ll notice very early in researching this literature is that we need to be really mindful of our personal lives. If you are sleeping late every night and you are eating junk food all the time and you don’t exercise, you are certainly not going to be at your best when you are on the job in sales situations. So being an expert in these areas will certainly contribute to the bottom line once you … as you make progressive changes through those.
Conclusion
So to summarize, the personal development aspect of sales, we need to be experts in emotional intelligence. We need to be experts in time management and performance psychology. What are your thoughts? Put a comment below. What are some of the other personal development areas that you are currently working on to improve your sales? I’d love to hear your thoughts.
Complimentary Consultation
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Transcript by Rev.com