Clients Come First – Sales Training Mindset

Clients Come First – Sales Training Mindset

Hi, it’s Ben Lai from Sales Ethos, today’s topic is “Clients Come First.” There is another similar saying, the client is always right. Not sure I entirely agree with that one but this particular philosophy, clients come first, is very important for our...
Telling the Truth: Sales Training Tip

Telling the Truth: Sales Training Tip

Hi, it’s Ben Lai from Sales Ethos. Today’s topic is telling the truth. The sales profession unfortunately has a very bad reputation for the behaviour of what’s probably a few unscrupulous individuals. One of the major sins of sales people is lying....
Sales Training Tip: Listen, Understand, Solve

Sales Training Tip: Listen, Understand, Solve

Transcript: Hi, it’s Ben Lai from Sales Ethos. Today’s topic is listen, understand, then solve. Sales people have for too long been considered people who have the gift of the gab. In order to be effective in sales you have to talk well, and that is...