Book Review and Summary – Delivering Happiness – Tony Hsieh

Delivering Happiness Book Review Summary Pt 2

Transcript: Hi, it’s Ben Lai from Sales Ethos. Today I’m doing a book review of the title “Delivering Happiness: a path to profit, passion and purpose by Tony Hsieh. This is an excellent book for those of you who are looking to improve your company culture. And just in case you haven’t heard of the […]

3 Reasons Introverts are Perfect for Sales

3 Reasons Introverts are Perfect for Sales

Transcript: Hi, it’s Ben Lai from Sales Ethos. Today’s topic is “Three Reasons Why Introverts Are Perfect for Sales.” The stereotype for the ideal sales person is usually someone who’s extroverted, who’s got the gift of the gab. But times have changed for the sales profession. Now, introverts are starting to go on the rise […]

How to Boost Sales Morale in 2019

How to Boost Sales Morale in 2019

Transcript: Hi, it’s Ben Lai from Sales Ethos. Today I’m going to talk about how to boost sales morale in 2019. With the holidays coming to a close, many sales people are going to feel a little bit sluggish coming back to work. I’m sure many of you are trying to think of ways to […]

Who Should I Put Through Sales Training?

Who Should I Put Through Sales Training?

Transcript: Hi, it’s Ben Lai from Sales Ethos. Today I’m going to address the question “Who should I put through sales training?” This may originally sound like a no brainer. However, I would like to contend that there are many other considerations for who you should put through sales training. 1. Client facing staff should […]

How to Sell an Intangible Product

How to Sell an Intangible Product

Transcript: Hi, it’s Ben Lai from Sales Ethos. Today I’m going to answer the question “How to Sell an Intangible Product.” I’ve been asked a couple of times over the last few weeks on how to sell an intangible product. Most people will tell me that they have no problem selling something physical. But, when […]

Why People Hate Selling

Why people hate selling

“Why People Hate Selling” Transcript: Hi, this is Ben Lai from Sales Ethos. Today’s video is for managers. Specifically, managers of customer service staff and underperforming salespeople. I’m going to address the question “Why people hate selling.” Now, one of my key specialties is helping companies where they want their non-salespeople to learn how to […]

What to Do When Prospects Ask For a Discount

What to Do When Prospects Ask For a Discount

What to Do When Prospects Ask For a Discount Transcript: Hey guys, it’s Ben Lai from Sales Ethos. With Black Friday coming to a close, I thought I would address the question “What to do when prospects ask for a discount.” Now mind you, most of the time when this question comes up, people are […]

3 Reasons to be Hugely Grateful

3 Things to be Hugely Grateful For

Transcript: Hey guys it’s Ben Lai from Sales Ethos. Today I’m going to share with you three things that we should be hugely grateful for. Gratitude and optimism are key ingredients for highly effective sales people and entrepreneurs. So what I’m going to do is share with you three perspectives that will help you to […]

Pain is the Price of Progress

Pain is the Price for Progress

TRANSCRIPT: Hi guys, it’s Ben Lai from Sales Ethos. Today I’m going to share with you a couple of thoughts about the subject of pain. Now, we all experience it from time to time. But how we think about it, and how we handle that situation will determine whether or not that pain is productive […]

Interview with Dr Abramson: Is Money the Root of all Evil?

Is money the root of all evil

Transcript for Is Money the Root of all Evil? Click here for Dr Rachel Abramson’s website Ben Lai Welcome back guys. This is Ben Lai from Sales Ethos, and I’ve got with me again Dr. Rachel Abramson. My question for you today Dr. Rachel is… Can I call you doctor? Or should I just call you […]