Hey guys, it’s Ben Lai from Sales Ethos. Today I’m going to share a story with you that illustrates the importance of trust in sales. Just this morning I dropped my car off at the mechanic. The way that this happened was actually quite strange. When I initially made the appointment to send my car […]
07
Mar
Mar
Transcript: Hi guys it’s Ben Lai from Sales Ethos. Today’s video is a follow up from my previous one about authenticity. I’ve entitled this one “How to be authentic in sales.” I think in the sales profession, we have this unique challenge that we want to be true to ourselves, but at the same time, […]
25
Feb
Feb
In light of the #RoyalBankingCommission, I interviewed Suresh Rakheja for his thoughts on how brokers’ service compares with the banks’. #EthicalSales Ben Lai Hi guys it’s Ben Lai from Sales Ethos. Today I’ve got with me Suresh Rakejah, who is the director of DBIJ Finance, a mortgage broking company. Today I thought it would be […]
18
Feb
Feb
The final report from the #bankingroyalcommission has been published. What are the consequences of unethical sales practices for the finance industry? Transcript: Hi guys, it’s Ben Lai from Sales Ethos. Today I’m talking about the breaking news on the Banking Royal Commission. This has essentially been a call to arms for better and ethical sales […]
11
Feb
Feb
Transcript: Welcome back. It’s Ben Lai from Sales Ethos. This is part three of “Why Ethical Sales?” In the past two sections I talked about how it is very hard to be unethical and happy at the same time; about how it just makes good business sense to do things the ethical way. Unethical sales […]
07
Feb
Feb
Welcome back. It’s Ben Lai from Sales Ethos. This is part two of “Why Ethical Sales?” In part one I talked about how it is very difficult to be happy and unethical at the same time; the two are at complete odds with one another. Why Ethical Sales? It just makes sense! The second reason […]
07
Feb
Feb
Transcript: Hi it’s Ben Lai from Sales Ethos. Today I’m going to address the question “Should Sales Professionals Use Profanity?” There are some very popular people out in the public space who use profanity as part of their personal branding. Two such examples I can think of are Gary Vaynerchuk and Dan Lok. They’ve just […]
04
Feb
Feb
Click here for Dr Rachel Abramson’s website How to Charge What You’re Worth: Introduction Ben Lai: Welcome back. It’s Ben Lai from Sales Ethos, and I’ve got Dr. Rachel Abramson joining us again today. Dr. Rachel Abramson: G’day! Ben Lai: So Rachel today, my question for you is; we talked about people charging what they’re […]
29
Jan
Jan
Transcript: Hi, it’s Ben Lai from Sales Ethos. Today’s topic is “Why Ethical Sales?” You may have noticed that my company name “Sales Ethos” actually translates to “the way that we do things.” The word ethos actually has very strong ties to the word ethics. One of my visions is that the sales culture of […]
23
Jan
Jan
Hi, it’s Ben Lai from Sales Ethos. This is part two of my book review and summary of Tony Hsieh’s book Delivering Happiness. So just to give you a quick rehash, Zappos is a huge ecommerce company in the States that sells shoes. For this part of the video, what I want to do is […]