Hi, it’s Ben Lai from Sales Ethos. Today I’m continuing on the series The Many Hats that Professional Salespeople Wear. In this topic we are going to talk about the negotiator and the mediator. Sales professionals are negotiators. When it comes time to closing the sale, you need to be thoroughly prepared for what you’re […]
12
Nov
Nov
Hi, it’s Ben Lai from Sales Ethos. Today I’m going to continue on with the series of The Many Hats that Sales Professionals Wear. In this lesson we’re going to talk about how sales professionals are relationship managers. Some of you who are in key account management will already understand this quite well, but nevertheless, […]
06
Nov
Nov
Hi, it’s Ben Lai from Sales Ethos. Today I’m continuing on the series on The Many Hats that Sales Professionals Wear. Today’s hat is the project manager. Now as much as sales people hate this, we are actually responsible for making things happen once we actually close the sale. You can’t just handball it to […]
23
Oct
Oct
Hi, it’s Ben Lai from Sales Ethos. Today I’m continuing on the series of The Many Hats that Sales Professionals Wear, and today’s hat is the leadership hat. Sales professionals are leaders. Leadership and persuasion influence and sales are all synonyms of each other. To be effective at sales, we need to put on a […]
14
Oct
Oct
Hi, it’s Ben Lai from Sales Ethos. Today I’m going to continue with part three of the series The Many Hats that Sales Professionals Wear. Today’s hat is that sales professionals are personal development experts. I mentioned previously that sales professionals need to be researchers. And as a part of that we need to research […]
01
Oct
Oct
Hi, it’s Ben Lai from Sales Ethos. Today I’m continuing the series on The Many Hats that Sales Professionals Wear. In this lesson we’re going to talk about how sales professionals are researchers. Why sales professionals are researchers: Product & industry expertise We all know that when we’re in sales, we need to be product […]
24
Sep
Sep
Hi, it’s Ben Lai from Sales Ethos. Today I’m kicking off a series on “The Many Hats that Salespeople Wear.” Essentially the premise of this series is to uncover all of the different skillsets that are required of salespeople in order to do what they do. And you’d be surprised by how many subsets and […]
16
Sep
Sep
Hi, it’s Ben Lai from Sales Ethos. Today, I’m continuing the series on how to retain top salespeople. Before, I was talking about how important recognition is, giving them a sense of belonging, and making sure that they were adequately compensated for their efforts. Today, the three criteria that I’m going to use is based […]
09
Sep
Sep
Hi, I’m Ben Lai from Sales Ethos. Today’s topic is how to retain top salespeople. This is a two-part series specifically for sales managers. Top talent is hard to find and hard to retain. Because they’re so good at what they do, they can sell themself into any job that they want to. So how […]
02
Sep
Sep
Hi, it’s Ben Lai from Sales Ethos. Today’s topic is sales experience is overrated. You heard me. There people in the sales profession who have been in it for 10, 20, even 30 years. When they’re applying for a job, this can seem like a really great thing to have on your CV. However, looking […]